Bug ID 777389: In rare occurrences related to PostgreSQL monitor, the mcpd process restarts

Last Modified: Jan 20, 2023

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3

Opened: Apr 29, 2019
Severity: 2-Critical

Symptoms

Possible indications include the following: -- Errors such as the following may appear in ltm/log: - notice postgres[10872]: [466-1] WARNING: pgstat wait timeout. - notice sod[27693]: 01140041:5: Killing /usr/bin/mcpd pid 7144. - BD_CONF|ERR| ...failed to connect to mcpd after 5 retries, giving up... - BD_CONF|ERR| ...can't read message from mcp conn, status:16908291. - BD_MISC|CRIT| ...Received SIGABRT - terminating. -- Errors such as the following may appear in the dwbld/log: - Couldn't send BLOB notification - MCP err 16908291. - Got a terminate/abort signal - terminating ... - Terminating mcp_bridge thread. -- Processes may restart unexpectedly, including mcpd, bd, and postgresql.

Impact

Failing to receive a monitoring response from the SQL server, MCPD goes into an infinite loop and skips the heartbeat report, resulting in its restart. While MCPD is restarting, the system is offline and does not process traffic. After restart, system operation returns to normal.

Conditions

-- The 'mcpd' process attempts to read monitoring data from the PostgreSQL server, but no data is available. -- A contributing factor might be that the AFM module is licensed but not configured.

Workaround

The chance of occurrence can be minimized by making sure that control-plane processes have sufficient memory to run efficiently.

Fix Information

None

Behavior Change