Bug ID 779857: Misleading GUI error when installing a new version in another partition

Last Modified: Jul 03, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade, TMOS(all modules)

Known Affected Versions:
14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.4, 14.1.0.5, 14.1.0.6, 15.0.0

Opened: May 06, 2019
Severity: 4-Minor

Symptoms

While installing a new version in another partition, the GUI displays an error for a brief time: 'Install Status':Failed Troubleshooting

Impact

The GUI error is misleading. It is showing the install status as 'Failed Troubleshooting' even though the installation is proceeding normally. The installation process is proceeding normally; only the error is incorrect and does not indicate a problem with the installation.

Conditions

Install a new version in another partition.

Workaround

If you click on the 'Troubleshooting' link on the GUI screen, the GUI indicates that it is actually installing properly without any error.

Fix Information

None

Behavior Change