Bug ID 782401: Importing CSV reports error message, though operation is successful

Last Modified: Sep 24, 2020

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4

Fixed In:
15.1.0

Opened: May 15, 2019
Severity: 3-Major

Symptoms

Importing CSV of users into the APM localdb reports an exception in both theG UI and /var/log/webui.log: ERROR common.Facade:error - com.f5.tmui.util.ajax.cli.CliHandlerException: CliHandler: Local User Database: CliHandler: Command failed with error: However, the system actually creates the users, and they are visible on refresh.

Impact

GUI suggests failure even thought localdbmgr actually creates the users. The users are visible on refresh, so although the error appears, there is no impact to functionality.

Conditions

CSV import of users into the APM localdb via the GUI.

Workaround

None. This is cosmetic.

Fix Information

The error message for TMUI and in the logs has been improved to show both the return code and the error message printed by the CLI command. If there is no output, the message reports that instead of leaving the reason blank. This should help with debugging.

Behavior Change