Bug ID 785693: Analytics iApp for managed BIG-IP devices with SNMPv3 configuration

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IQ AppIQ(all modules)

Known Affected Versions:
6.1.0, 7.0.0

Fixed In:
7.1.0, 7.0.0.2, 7.0.0.1

Opened: May 23, 2019

Severity: 4-Minor

Symptoms

Managed BIG-IP devices with the statistics collection check box selected do not show any statistics in BIG-IQ. Logs in /var/log/restjavad.0.log contain the following: unable to configure iApp on device bigiq1.local: java.net.ProtocolException: status:400, body:{"code":400,"message":"{\"code\":400,\"message\":\"script did not successfully complete: (sys snmp {...}

Impact

Statistics collection agent is not properly installed in the managed device, so BIG-IQ cannot gather statistics.

Conditions

The managed device has SNMPv3 settings and it is running BIG-IP version 14.x or later.

Workaround

Disable deprecation notifications in tmsh api with this command: tmsh modify mgmt shared settings api-status log resource-property deprecatedApiAllowed false These changes are not synchronized among members of a cluster. You'll need to run this command on each Device Services Clustering member.

Fix Information

Statistics appear as expected.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips