Last Modified: Sep 13, 2023
Affected Product(s):
BIG-IP APM
Fixed In:
15.1.0, 15.0.1.3
Opened: Jun 17, 2019 Severity: 3-Major
Client connections to an APM virtual server is reset after license is reactivated on vCMP host. The following error logs showed up in vCMP guest /var/log/apm: Jerr tmm2[2666]: 01490514:3: (null):Common:00000000: Access encountered error: ERR_NOT_FOUND. File: ../modules/hudfilter/access/access.c, Function: access_process_state_client_get_license, Line: 9627 err tmm2[2666]: 01490514:3: (null):Common:00000000: Access encountered error: ERR_NOT_FOUND. File: ../modules/hudfilter/access/access.c, Function: hud_access_handler, Line: 3679
APM clients will not be able to log in.
-- APM configured -- License is reactivated on vCMP host.
Disassociate and then re-associate the APM profile with the virtual server.
Profile license namespace will be recreated if found missing.