Bug ID 797277: URL categorization fails when multiple segments present in URL path and belong to different categories.

Last Modified: Nov 07, 2022

Affected Product(s):
BIG-IP PEM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3,,,,,,,, 12.1.4,, 12.1.5,,,, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0,,,,,,,,, 13.1.1,,,,, 13.1.3,,,,,,, 13.1.4,, 13.1.5,, 14.0.0,,,,,, 14.0.1,, 14.1.0,,,,,, 14.1.2,,,,,,,, 15.0.0, 15.0.1,,,,

Fixed In:

Opened: Jun 24, 2019

Severity: 3-Major


When a URL path contains multiple segments, where each segment belongs to a different URL category, the Webroot URL categorization engine does not store the results correctly and can return the wrong categories for these path segments.


URL categorization does not categorize all of the segments in the path correctly when the query results in a cloud lookup to the Webroot BrightCloud server.


-- URL path contains multiple segments(example: /abc/def/ghi) -- Each segment belongs to a different URL category + abc: News + def: Search_Engine -- URL categorization (Webroot) lookup results in cloud lookup (sending the query to Webroot remote server because of missing match in the local database).



Fix Information

The system now stores the results of the BrightCloud server lookup correctly and returns the correct categories for each segment in the path.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips