Bug ID 798261: APMD fails to create session variables if spanning is enabled on SWG transparent virtual server

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP SWG(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2

Fixed In:
15.1.0, 15.0.1.3, 14.1.2.5, 13.1.3.2

Opened: Jun 25, 2019

Severity: 3-Major

Symptoms

The following logs showed up in APM log and user session was terminated. Jun 13 09:56:35 F5-i4600 notice apmd[4562]: 01490248:5: /Common/Phase1-fwproxy:Common:6833364e: Received client info - Hostname: Type: Mozilla Version: 5 Platform: Win8.1 CPU: x64 UI Mode: Full Javascript Support: 1 ActiveX Support: 0 Plugin Support: 0 Jun 13 09:56:35 F5-i4600 notice apmd[4562]: 01490248:5: /Common/Phase1-fwproxy:Common:6833364e: Received client info - Hostname: Type: Mozilla Version: 5 Platform: Win8.1 CPU: x64 UI Mode: Full Javascript Support: 1 ActiveX Support: 0 Plugin Support: 0 Jun 13 09:56:35 F5-i4600 notice apmd[4562]: 01490000:5: memcache.c func: "mc_finish_set_pipeline()" line: 720 Msg: Error: Set pipeline: While receiving response to 0 cmd set /.*/tmm.session.6833364e.session.assigned.uuid 0 0 32 s Jun 13 09:56:35 F5-i4600 notice apmd[4562]: 01490000:5: memcache.c func: "mc_server_disconnect()" line: 2533 Msg: Error: bad memcache connection (tmm:1), (fd:205) Jun 13 09:56:35 F5-i4600 notice tmm1[22065]: 01490501:5: /Common/Phase1-fwproxy:Common:6833364e: Session deleted due to user logout request. Jun 13 09:56:35 F5-i4600 notice tmm1[22065]: 01490501:5: /Common/Phase1-fwproxy:Common:6833364e: Session deleted due to user logout request. The SET command failed because it incorrectly attempted to create session variable in all traffic groups.

Impact

User sessions will be terminated

Conditions

1. Virtual address for SWG transparent is 0.0.0.0 2. Spanning on the virtual address is enabled.

Workaround

Disable virtual address spanning.

Fix Information

N/A

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips