Bug ID 805817: Distributed reports fail when management address is used for config sync in a device group

Last Modified: Nov 04, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP AVR(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.4, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 15.0.0, 15.0.1

Opened: Jul 16, 2019
Severity: 3-Major

Symptoms

In system where a device group uses the management interface, reporting statistics for device group does not work. The following error appears in /var/log/avr/monpd.log: REPORTER|ERROR|Nov 04 14:24:38.017|32640|../src/reporter/handlers/distributed/DistributedReportRunnerHandler.cpp:processCallStatusMessage:1921| Map reduce call failed. Can't collect report data from the cluster members..

Impact

AVR statistics report for device group does not work.

Conditions

-- Device group is used. -- The configsync.allowmanagement DB variable is set to 'enable'. -- Management IP address is used as the config sync address of the device group.

Workaround

Use a self IP address for device groups instead of the management IP address.

Fix Information

None

Behavior Change