Bug ID 808457: Re-licensing a BIG-IP from a different license pool through onboarding fails

Last Modified: Nov 22, 2021

Bug Tracker

Affected Product:  See more info
BIG-IQ Device(all modules)

Opened: Jul 23, 2019
Severity: 4-Minor


If you re-license a BIG-IP device through onboarding from a different license pool, you cannot license the BIG-IP device if you specify the current BIG-IQ to revoke license from old license pool and re-license it from a new license pool.


The task will succeed, but BIG-IP device is not licensed.


Revoke old BIG-IP VE license, and re-license BIG-IP through onboarding, and specify the BIG-IQ as current BIG-IQ.


Workaround1: Re-license BIG-IP in a separate DO. Workaround2: Provide IP address, and admin credential for the current BIG-IQ in both revoke and re-license parts in the DO.

Fix Information


Behavior Change