Bug ID 810925: Regkey Pool cannot be use to license AWS BIG-IP VE

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IQ Platform(all modules)

Known Affected Versions:
6.1.0, 7.0.0,,, 7.1.0,,,, 7.1.6,, 7.1.7,,, 7.1.8,,,,,, 7.1.9,,,

Opened: Jul 30, 2019

Severity: 3-Major


When using a RegKey Pool to license a BIG-IP VE in an AWS environment, BIG-IQ returns an error similar to: Failed to install license to device xxx.xxx.xxx.xxx. (Not a valid F5 license)


You cannot use RegKey Pool on BIG-IQ to license AWS BIG-IP VE.


When you create a RegKey Pool on BIG-IQ and then add a regkey to the pool, you cannot license a BIG-IP in an AWS environment even thought the regkey that you added is a valid regkey for that BIG-IP.


Apply the regkey license directly on the BIG-IP VE in AWS or use utility pool on BIG-IQ to license your device.

Fix Information


Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips