Bug ID 810925: Regkey Pool cannot be use to license AWS BIG-IP VE

Last Modified: May 03, 2021

Bug Tracker

Affected Product:  See more info
BIG-IQ Platform(all modules)

Known Affected Versions:
6.1.0, 7.0.0, 7.0.0.1, 7.0.0.2, 7.1.0, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.6, 7.1.6.1, 7.1.7, 7.1.7.1, 7.1.7.2, 7.1.8, 7.1.8.1, 7.1.8.2, 7.1.8.3, 7.1.8.4, 7.1.8.5, 7.1.9, 7.1.9.7, 7.1.9.8, 7.1.9.9

Opened: Jul 30, 2019
Severity: 3-Major

Symptoms

When using a RegKey Pool to license a BIG-IP VE in an AWS environment, BIG-IQ returns an error similar to: Failed to install license to device xxx.xxx.xxx.xxx. (Not a valid F5 license)

Impact

You cannot use RegKey Pool on BIG-IQ to license AWS BIG-IP VE.

Conditions

When you create a RegKey Pool on BIG-IQ and then add a regkey to the pool, you cannot license a BIG-IP in an AWS environment even thought the regkey that you added is a valid regkey for that BIG-IP.

Workaround

Apply the regkey license directly on the BIG-IP VE in AWS or use utility pool on BIG-IQ to license your device.

Fix Information

None

Behavior Change