Last Modified: Jun 30, 2021
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BIG-IQ System User Interface
Known Affected Versions:
6.1.0, 7.0.0, 22.214.171.124, 126.96.36.199, 7.1.0, 188.8.131.52, 184.108.40.206, 220.127.116.11, 7.1.6, 18.104.22.168, 7.1.7, 22.214.171.124, 126.96.36.199, 7.1.8, 188.8.131.52, 184.108.40.206, 220.127.116.11, 18.104.22.168, 22.214.171.124, 7.1.9, 126.96.36.199, 188.8.131.52, 184.108.40.206
Opened: Aug 05, 2019
Data collection cluster fails to collect data or respond to queries causing issues with event collection and visualization.
Data collection and visualization becomes inoperative.
If one or more of the data collection devices becomes unreachable from the console or other data collection devices, due to networking, restarting, or other environmental issues, it is possible that the cluster can become unhealthy and unable to respond to inbound data or query requests. Issues like excessive memory usage or network instability can trigger these erratic changes.
If data backups (snapshots) or data loss is acceptable then: -- Stop elasticsearch process on console and each data collection device (â€œbigstart stop elasticsearchâ€) -- Delete the contents of /var/config/rest/elasticsearch/data directory on the devices rm -rf /var/config/rest/elasticsearch/data/* -- Restart elasticsearch process on console and each data collection device (â€œbigstart start elasticsearchâ€)