Last Modified: Apr 17, 2020
Opened: Sep 06, 2019
The BIG-IQ REST framework JVM process (restjavad) is crashing intermittently when RAM memory is low or during highly intensive memory operations.
BIG-IQ management interface and device management workflows are temporarily unavailable.
This happens when there's not enough RAM available for the normal operation of the BIG-IQ REST framework, especially in environments with a relatively large number of managed BIG-IP devices and related configuration objects, with a high volume of statistical data collected, an so forth.
The BIG-IQ REST framework would automatically recover after a crash of the related JVM process (restjavad). However, avoiding further crashes would require additional memory (RAM) for the BIG-IQ appliance (VE or hardware). To work around this issue, increase the physical memory (RAM) for BIG-IQ (hardware or virtual).