Bug ID 823565: BIG-IQ REST framework JVM process fails intermittently

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IQ Platform(all modules)

Known Affected Versions:
8.0.0

Fixed In:
8.1.0, 8.0.0.1

Opened: Sep 06, 2019
Severity: 3-Major

Symptoms

The BIG-IQ REST framework JVM process (restjavad) fails intermittently when RAM memory is low or during highly intensive memory operations.

Impact

BIG-IQ management interface and device management workflows are temporarily unavailable while restjavad restarts.

Conditions

This happens when there is not enough RAM available for the normal operation of the BIG-IQ REST framework, especially in environments with a relatively large number of managed BIG-IP devices and related configuration objects, and a high volume of collected statistical data.

Workaround

Increase the physical memory (RAM) that is available for BIG-IQ (hardware or virtual).

Fix Information

This issue is fixed and restjavad no longer fails under these conditions.

Behavior Change