Last Modified: Nov 22, 2021
Opened: Sep 09, 2019
When submitting a billing report for a utility license, BIG-IQ might return an error similar to the following: [ERROR][30 Jul 2019 10:58:13 CDT][BillingReportTask] Report generated but submission failed for AAAAA-BBBBB-CCCCC-DDDDD-EEEEEEE (task 4522a24d-7e38-4ba8-9c38-43ba19952f08): Report submission failed: curl: (58) unable to set private key file: '/tmp/key2269330787823077492.key' type PEM. : com.f5.rest.workers.device.license.utility.billing.CurlReportSender$ReportSubmissionException: Report submission failed: curl: (58) unable to set private key file: '/tmp/key2269330787823077492.key' type PEM.
Billing reports cannot be automatically submitted. Reports may still be generated for manual submission to F5.
This can occur if the license text was not accurately copied during manual activation of a utility license.
Re-activate the license, ensuring that the license text is copied correctly if using manual activation.