Bug ID 829193: REST system unavailable due to disk corruption

Last Modified: Dec 11, 2019

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.4, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 15.0.0, 15.0.1, 15.1.0

Opened: Sep 19, 2019
Severity: 3-Major

Symptoms

-- The iControl REST commands respond with the following: [INFO] Text: u'{"code":200,"message":"REST system unavailable due to disk corruption! See /var/log/restjavad.*.log for errors.","restOperationId":1472895,"kind":":resterrorresponse"}' -- The GUI indicates that iAppLX sub-system is unresponsive. -- On the BIG-IP device, /var/config/rest/storage/LOST-STORAGE.txt exists.

Impact

The iControl REST system is unavailable.

Conditions

The conditions that trigger this are unknown. It might be due to a previous catastrophic event such as power loss or out-of-memory errors. Manually creating the file /var/config/rest/storage/LOST-STORAGE.txt can also trigger this error.

Workaround

Run the following commands at the BIG-IP command prompt: bigstart stop restjavad restnoded rm -rf /var/config/rest/storage rm -rf /var/config/rest/index bigstart start restjavad restnoded rm -f /var/config/rest/downloads/*.rpm rm -f /var/config/rest/iapps/RPMS/*.rpm tmsh restart sys service tomcat Then, reinstall any iAppLX packages that were installed.

Fix Information

None

Behavior Change