Bug ID 835161: After UCS restore the restnoded or restjavad is not active

Last Modified: Apr 11, 2024

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
14.1.0,,,,,, 14.1.2,,,,,,,,, 14.1.3,, 14.1.4,,,,,,, 15.0.0, 15.0.1,,,,, 15.1.0,,,,,, 15.1.1, 15.1.2,, 15.1.3,, 15.1.4,, 15.1.5

Fixed In:
16.0.0,, 14.1.5

Opened: Oct 07, 2019

Severity: 3-Major


Sometimes, after restoring a UCS, either restnoded or restjavad is not restarted and you see the following message in the GUI: The iApp LX sub-system is currently unresponsive. The JavaScript sub-system is currently unavailable. Please open TMSH or a ssh shell and try restarting restnoded. Also look for errors in /var/log/restnoded/restnoded.log.


You may be unable to use iAppLX apps such as the SSL Orchestrator (SSLO) UI.


-- After restoring a UCS. -- Other conditions that trigger this are unknown; this is an intermittent error.


Use the following procedure to recover: 1. Create an SSH connection to the unit using the management IP address. 2. Execute the following command: bigstart restart restnoded restjavad 3. Wait for restnoded and restjavad to come up, and then try to access the SSL Orchestrator UI.

Fix Information


Behavior Change

Guides & references

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