Bug ID 835517: After upgrading BIG-IP software and resetting HA, gossip may show 'UNPAIRED'

Last Modified: Sep 24, 2024

Affected Product(s):
BIG-IP Install/Upgrade, TMOS(all modules)

Known Affected Versions:
14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4, 15.1.10.5

Fixed In:
16.0.0

Opened: Oct 08, 2019

Severity: 2-Critical

Symptoms

After upgrading BIG-IP software and reconfiguring high availability (HA), gossip may show 'UNPAIRED' and the REST endpoint /resolver/device-groups/tm-shared-all-big-ips/devices/ may show only one device.

Impact

The gossip output shows 'UNPAIRED', and the REST endpoint reports only one decide. SSL Orchestrator does not work as expected

Conditions

-- This has been observed during upgrade from 14.x.x to 15.x.x. -- Reconfigure HA. -- View gossip results and REST endpoint output.

Workaround

If gossip shows 'UNPAIRED' after upgrade, you may need to do following at both devices: 1. Delete existing device information: restcurl -X DELETE shared/resolver/device-groups/tm-shared-all-big-ips/devices 2. Force update: bigstart restart restjavad restcurl -X POST -d '{}' tm/shared/bigip-failover-state

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips