Bug ID 844781: [APM Portal Access] SELinux policy does not allow rewrite plugin to create web applications trace troubleshooting data collection

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
14.1.2,,,,,,,,, 14.1.3,, 14.1.4,,,, 15.0.0, 15.0.1,,, 15.1.0,

Fixed In:

Opened: Oct 31, 2019

Severity: 3-Major


SELinux policy does not allow the rewrite plugin to create a directory and write troubleshooting data into /var/tmp/WebAppTrace.


Cannot collect Portal Access web applications troubleshooting data as it described in in that AskF5 Article.


Collecting Portal Access web applications traces per K13384: Performing a web applications trace (11.x - 14.x) :: https://support.f5.com/csp/article/K13384


Connect via SSH using the root account and run this command: restorecon -Rv /var/tmp/WebAppTrace/

Fix Information

Fixed an issue with an SELinux policy blocking Portal Access from processing web applications traces.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips