Bug ID 857589: On Citrix Workspace app clicking 'Refresh Apps' after signing out fails with message 'Refresh Failed'

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5

Fixed In:
16.0.0, 15.1.1

Opened: Dec 04, 2019
Severity: 3-Major

Symptoms

On the Citrix Workspace app, clicking 'Refresh Apps' after signing out fails with message "Refresh Failed" with v15.1.x

Impact

The system reports a 'Refresh failed' error, and the app must to be reset.

Conditions

-- Running the Citrix Workspace all. -- Clicking 'Refresh Apps' after signing out. -- Running software v15.1.x.

Workaround

None.

Fix Information

The system now shows a prompt/pop-up for credentials and signs-in successfully.

Behavior Change