Bug ID 858237: BIG-IQ APM deployment fails with the error message "Failed to update one of more JWKs"

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IQ Access(all modules)

Fixed In:
7.0.0.1

Opened: Dec 06, 2019

Severity: 4-Minor

Symptoms

Deploying a BIG-IQ APM configuration to managed BIG-IP devices fails with the error: "Failed to update one of more JWKs." The following errors are present in the restjavad.log [WARN][26 Nov 2019 15:06:57 CET][/cm/access/working-config/apm/oauth/jwk-config WorkingJwkConfigCollectionWorker] Worker enrolled in task 7d9ee813-93db-4185-a182-78a5c9aa8cdf. Failing operation with task id cdceb2a7-5b05-4290-9870-d33df96fd957 [ERROR][26 Nov 2019 15:06:57 CET][/cm/access/tasks/discover-config/e584b619-c815-4299-8e72-e62cfb3d17f1/worker AccessDiscoveryTaskWorker] Failed updating JWKs in working config. Reason: java.lang.IllegalStateException: Coordination id cdceb2a7-5b05-4290-9870-d33df96fd957 does not match active task: 7d9ee813-93db-4185-a182-78a5c9aa8cdf at

Impact

As a result, you will not be able to deploy APM configurations to managed BIG-IP devices.

Conditions

You may encounter this intermittent deployment issue when there are high number of OIDC provider objects in your Access configuration, and if you are trying to deploy the configurations to BIG-IP devices in an high availability (HA) pair.

Workaround

N/A

Fix Information

This issue is now resolved.

Behavior Change

Guides & references

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