Bug ID 863069: Avrmail timeout is too small

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP AVR(all modules)

Known Affected Versions:
14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.1.0, 15.1.0.1

Fixed In:
16.0.0, 15.1.0.2, 15.0.1.3, 14.1.2.5

Opened: Dec 18, 2019
Severity: 4-Minor

Symptoms

AVR report mailer times out prematurely and reports errors: AVRExpMail|ERROR|2019-11-26 21:01:08 ECT|avrmail.php:325| PHPMailer exception while trying to send the report: SMTP Error: data not accepted.

Impact

Error response from SMTP server, and the report is not sent

Conditions

Configure reports, which will be sent to e-mail

Workaround

Increase timeout in avrmail.php via bash commands

Fix Information

The timeout was increased in avrmail.php

Behavior Change