Bug ID 864765: Request timed out errors seen after upgrade from 5.4 to 6.1

Last Modified: Nov 22, 2021

Bug Tracker

Affected Product:  See more info
BIG-IQ Platform(all modules)

Opened: Dec 23, 2019
Severity: 3-Major

Symptoms

After upgrading from 5.4.0 >> 6.1.0 the BIG-IQ appears to be unstable reporting multiple issues. -- Most of of the managed BIG-IP devices display a red status via the Devices page. -- Some devices display service discovery related errors. -- The primary high availability (HA) status displays an error of 'Peer unavailable'. -- Out-of-memory errors are encountered after the upgrade. -- Request timed out errors for all requests to BIG IPs and ES localhost as well. -- BIG-IP's status appears red and no further status changes are possible.

Impact

The system becomes stalled with connectivity to other services and hosts blocked.

Conditions

The exact conditions are unknown. It has been encountered after upgrading.

Workaround

Restart services. restart /sys service tokumx tokumond restjavad webd guiserver

Fix Information

None

Behavior Change