Bug ID 864765: Request timed out errors seen after upgrade from 5.4 to 6.1

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IQ Platform(all modules)

Opened: Dec 23, 2019

Severity: 3-Major


After upgrading from 5.4.0 >> 6.1.0 the BIG-IQ appears to be unstable reporting multiple issues. -- Most of of the managed BIG-IP devices display a red status via the Devices page. -- Some devices display service discovery related errors. -- The primary high availability (HA) status displays an error of 'Peer unavailable'. -- Out-of-memory errors are encountered after the upgrade. -- Request timed out errors for all requests to BIG IPs and ES localhost as well. -- BIG-IP's status appears red and no further status changes are possible.


The system becomes stalled with connectivity to other services and hosts blocked.


The exact conditions are unknown. It has been encountered after upgrading.


Restart services. restart /sys service tokumx tokumond restjavad webd guiserver

Fix Information


Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips