Bug ID 872165: LDAP remote authentication for REST API calls may fail during authorization

Last Modified: Jan 20, 2023

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3

Opened: Jan 23, 2020
Severity: 3-Major

Symptoms

LDAP (or Active Directory) remote authentication fails during authorization for REST API calls. Clients receive 401 Unauthorized messages and /var/log/restjavad.x.log may report messages similar to the following: -- [I][1978][26 Mar 2021 13:23:36 UTC][8100/shared/authn/login AuthnWorker] User remoteuser failed to login from 192.0.2.1 using the tmos authentication provider -- [WARNING][807][26 Mar 2021 14:43:24 UTC][RestOperationIdentifier] Failed to validate Authentication failed.

Impact

Unable to authenticate as remote-user for access that uses authorization, like REST API calls.

Conditions

LDAP (or Active Directory) remote authentication configured with a User Template instead of a Bind Account.

Workaround

You can use either of the following workarounds: -- Configure LDAP/AD remote authentication to utilize a Bind account instead of the User Template. -- Create a local user account for each remote user, allowing local authorization (authentication remains remote).

Fix Information

None

Behavior Change