Bug ID 887145: HSB receive failure in vCMP guest

Last Modified: Jun 19, 2025

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6

Opened: Mar 04, 2020

Severity: 3-Major

Symptoms

The HSB may experience a receive failure when running in a vCMP guest. This can be observed in the tmm logs: tmm1[19405]: 01010025:2: Device error: hsb hsb interface 3 DMA lockup on receive failure

Impact

The vCMP guest is unable to process any traffic.

Conditions

It is unknown under what conditions this occurs.

Workaround

There is no workaround for this issue. In order to recover from this issue, the hypervisor must be rebooted.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips