Bug ID 888869: GUI reports General Database Error when accessing Instances Tab of SSL Certificates

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP LTM(all modules)

Known Affected Versions:
15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2

Fixed In:
16.1.0, 15.1.5

Opened: Mar 10, 2020
Severity: 3-Major

Symptoms

A General Database Error message is shown when you click the Instances tab of a certificate bundle / certificate / Key listed under the System :: Certificate Management : Traffic Certificate Management : SSL Certificate List.

Impact

GUI shows an error screen.

Conditions

-- The selected SSL Certificate does not have a certificate or key listed under it. -- You click the instances tab of the properties page of the SSL Certificate.

Workaround

Avoid clicking the instance tab if there is no key or certificate associated with the SSL Certificate / Bundle.

Fix Information

None

Behavior Change