Bug ID 890329: When creating a service catalog application service, sometimes the deployment fails

Last Modified: Jul 22, 2020

Bug Tracker

Affected Product:  See more info
BIG-IQ Applications(all modules)

Opened: Mar 16, 2020
Severity: 3-Major

Symptoms

When creating service catalog apps, the application services occasionally fail to deploy.

Impact

Application service deployment fails.

Conditions

When the service catalog application creation fails during the deployment stage, the application service displays on the BIG-IQ but is not deployed to the BIG-IP.

Workaround

1. Navigate to Applications>>APPLICATIONS, and open the failed service catalog application; then open one of the application services that failed to deploy. 2. On the top of the application service dashboard, click Retry. 3. If the application service still does not deploy, navigate to the the application service dashboard for the failing application service, then under SERVICES, click Traffic Management. 4. Click CONFIGURATION, then select one of the objects in the application service (a virtual server, for example). 5. Click Quick Edit and then make a (momentary) change to any value. (For example, you could type a different number for the last digit of a virtual server's Destination Address... then change the entry back to the correct value.) 6. The last step should enable the Save button. Click Save. When BIG-IQ saves your "change", it triggers another deployment attempt to the BIG-IP.

Fix Information

None

Behavior Change