Bug ID 896217: BIG-IP GUI unresponsive

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 16.0.0, 16.0.0.1

Fixed In:
16.1.0, 16.0.1, 15.1.1, 14.1.3.1, 13.1.3.5

Opened: Apr 06, 2020
Severity: 2-Critical

Symptoms

When you try to log into the GUI via the management IP, you see only a single gray bar displayed in the middle of the window.

Impact

GUI becomes unresponsive.

Conditions

-- A GUI session expired while you were logged on. -- The partition on which the GUI session expires is deleted. -- You log on again.

Workaround

Restart tomcat via SSH: # bigstart restart tomcat

Fix Information

None

Behavior Change