Bug ID 900565: Error message when creating Auto Failover of BIG-IQ High Availability cluster

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IQ Platform(all modules)

Known Affected Versions:
7.0.0, 7.0.0.1, 7.0.0.2, 7.1.0, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.6, 7.1.6.1, 7.1.7, 7.1.7.1, 7.1.7.2, 7.1.8, 7.1.8.1, 7.1.8.2, 7.1.8.3, 7.1.8.4, 7.1.8.5, 7.1.9, 7.1.9.7, 7.1.9.8, 7.1.9.9

Opened: Apr 16, 2020
Severity: 4-Minor

Symptoms

BIG-IQ system returns an error message after creating a BIG-IQ high availability (HA) auto failover configuration.

Impact

The error message might be a false positive if the network issue resolves itself and the configuration will succeed. If the network issue persists, the BIG-IQ HA configuration will error out due to network issues.

Conditions

This can happen if a network issue happens while you are creating the BIG-IQ HA auto failover configuration.

Workaround

Check the health of the BIG-IQ HA configuration. If the network issue has resolved and the BIG-IQ HA configuration is now healthy, no further action needed. Otherwise, you'll need to fix the network issue and recreate the BIG-IQ HA configuration.

Fix Information

None

Behavior Change