Bug ID 900597: UCS created while in setup mode cannot be restored

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IQ Platform(all modules)

Known Affected Versions:, 7.1.6,, 7.1.7,,, 7.1.8,,,,,, 7.1.9,,,

Opened: Apr 17, 2020

Severity: 4-Minor


If you attempt to restore a UCS that was created during setup mode, an error similar to the following occurs: BIG-IQ database restore file not found. Skip restoring BIG-IQ database. psql: FATAL: database "bigiq_db" does not exist ERROR: Failed to restore BIG-IQ database.


The UCS cannot be successfully loaded.


This can occur during UCS load or during system upgrade after rebooting into the new software volume (in which case the errors will appear in the bootstrap logs). This only occurs with a UCS file that was saved while the BIG-IQ system is in setup mode (after initial install or after returning to setup to make configuration changes).


Only save UCS files or perform system upgrades after completing system setup.

Fix Information


Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips