Bug ID 901681: Certificate pull from Venafi causes restjavad to become unresponsive

Last Modified: Mar 15, 2021

Bug Tracker

Affected Product:  See more info
BIG-IQ Configuration - Local Traffic(all modules)

Known Affected Versions:
7.0.0, 7.0.0.1, 7.0.0.2, 7.1.0, 7.1.0.1, 7.1.0.2, 7.1.0.3

Opened: Apr 21, 2020
Severity: 4-Minor

Symptoms

Multiple certificate pulls from the Venafi server causes restjavad to become unresponsive. In /var/log/restjavad.0.log you see an error: Error occurred while retrieving certificate data: java.lang.RuntimeException: could not create ioReactor for connection manager ex: Failure opening selector,

Impact

Restjavad becomes unresponsive, leading to REST calls to the device becoming unresponsive.

Conditions

Multiple Certificate pull requested from Venafi.

Workaround

Restarting restjavad restores REST access to BIG-IQ.

Fix Information

None

Behavior Change