Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IQ Access
Known Affected Versions:
7.1.0
Fixed In:
7.1.0.1
Opened: Apr 22, 2020 Severity: 3-Major
When evaluating and deploying Access Groups containing a Remote Desktop configuration to a BIG-IP device, it might fail with the following following error: "Critical error: Error getting aclOrder value on object."
You might not be able to deploy configurations containing Remote Desktop objects to a managed BIG-IP devices.
This error can happen if a Remote Desktop object was created on a managed BIG-IP running version 15.1 or later and then discovered and services imported.
To resolve this issue, you can define aclOrder for a Remote Desktop object using the following API calls: For Remote Desktop - Citrix https://X.X.X.X/mgmt/cm/access/working-config/apm/resource/remote-desktop/citrix For Remote Desktop - RDP https://X.X.X.X/mgmt/cm/access/working-config/apm/resource/remote-desktop/rdp For Remote Desktop - VMWare https://X.X.X.X/mgmt/cm/access/working-config/apm/resource/remote-desktop/vmware-view After defining the aclOrder for the Remote Desktop objects, you should be able to successfully evaluate and deploy this configuration to managed BIG-IP devices.
This issue no longer occurs. You should be able to import configurations containing Remote Desktop objects and edit and save it on BIG-IQ. You should also be able to deploy configurations containing Remote Desktop objects to target BIG-IP devices from BIG-IQ.