Bug ID 904689: You can receive and error if you try to log in to BIG-IQ before you complete the initial set up

Last Modified: Jan 17, 2021

Bug Tracker

Affected Product:  See more info
BIG-IQ Platform(all modules)

Opened: Apr 28, 2020
Severity: 4-Minor


If you try to log in to BIG-IQ before you configure an NTP server, BIG-IQ might return an error if the local time differs by 5 minutes or more.


BIG-IQ returns a message after you attempt to log in: "insufficient permissions"


Log in issue can happen if the time on BIG-IQ differs from your local time by minutes or more.


Refer to the following article for more information: https://support.f5.com/csp/article/K13380

Fix Information


Behavior Change