Bug ID 906045: License Manager role cannot assign a purchased pool license

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IQ Device(all modules)

Known Affected Versions:
7.0.0.1, 7.0.0.2, 7.1.0, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.6, 7.1.6.1, 7.1.7, 7.1.7.1, 7.1.7.2, 7.1.8, 7.1.8.1, 7.1.8.2, 7.1.8.3, 7.1.8.4, 7.1.8.5, 7.1.9, 7.1.9.7, 7.1.9.8, 7.1.9.9

Opened: May 05, 2020

Severity: 3-Major

Symptoms

Users assigned to the built-in License Manager role gets the following error when trying to assign a purchased pool license: System Unavailable - The system was unable to complete one of the requested tasks (504 Gateway timeout). Try performing this task again.

Impact

Cannot assign a license to BIG-IP.

Conditions

When a user assigned to the License Manager role tried to assign a license from a purchased pool.

Workaround

Use a Registration Key Pool or Utility Pool instead along with the License Manager role if possible. Otherwise, use Administrator role.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips