Bug ID 911445: When BIG-IQ is performing resource-intensive operations, user sessions might prematurely terminate

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IQ Platform(all modules)

Known Affected Versions:
5.4.0, 6.0.1, 6.0.1.1, 6.0.1.2, 6.1.0, 7.0.0, 7.0.0.1, 7.0.0.2, 7.1.0, 7.1.0.1

Fixed In:
8.0.0, 7.1.0.2

Opened: May 22, 2020

Severity: 2-Critical

Symptoms

When BIG-IQ is performing resource-intensive operations, API responses might be slowed which can lead sometimes cause log-in sessions to time out, forcing users to log out of BIG-IQ.

Impact

Users are forcibly logged out of the BIG-IQ user interface.

Conditions

BIG-IQ is performing resource-intensive operations, such as importing large device configurations.

Workaround

None

Fix Information

This issue is now fixed and authorization is maintained even during periods of resource-intensive operations.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips