Bug ID 914757: Adding a secondary BIG-IQ to a high availability configuration

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IQ Platform(all modules)

Known Affected Versions:
7.1.0, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.6, 7.1.6.1, 7.1.7, 7.1.7.1, 7.1.7.2, 7.1.8, 7.1.8.1, 7.1.8.2, 7.1.8.3, 7.1.8.4, 7.1.8.5, 7.1.9, 7.1.9.7, 7.1.9.8, 7.1.9.9

Opened: Jun 05, 2020
Severity: 3-Major

Symptoms

If you try to add a secondary BIG-IQ to a primary BIG-IQ to create a high availability (HA) configuration and the TCP port 5432 between the BIG-IQ systems are not open, the high availability (HA) configuration attempt fails.

Impact

The high availability (HA) configuration attempt fails and the first BIG-IQ system deletes the /var/lib/pgsql/data folder.

Conditions

Adding a secondary BIG-IQ to a primary BIG-IQ without the TCP port 5432 open between them. Secondary Postgres cannot be restarted.

Workaround

To fix this issue, open the TCP port 5432 between the BIG-IQ systems and if configured in an auto failover configuration, the BIG-IQ DCD Quorum as well.

Fix Information

None

Behavior Change