Last Modified: Nov 07, 2022
See more info
Known Affected Versions:
7.1.0, 8.0.0, 18.104.22.168
Opened: Jun 10, 2020
When deploying a new BIG-IP Virtual Edition from BIG-IQ, you might receive a message similar to the following: Cannot create VE on vCenter: Could not find VM:<name>. Reason: Failed to create vm: <name> in VMware. Reason: MODULE FAILURE See stdout/stderr for the exact error
The creation fails and the error message is confusing because it does not specify the reason for the failure.
This error can happen if there is a mistake in the Cloud Environment configuration. For example, a misspelling, or specifying a VMWare path or object that does not exist.
Check that the object values in the environment are correct. Review the /var/log/gunicorn.out log for more information. And check the vCenter Task Console for more details about the error.
This issue has been fixed.