Bug ID 921965: After upgrading BIG-IQ in an Azure environment license is unavailable

Last Modified: Oct 06, 2020

Bug Tracker

Affected Product:  See more info
BIG-IQ Platform(all modules)

Known Affected Versions:
6.1.0, 7.0.0, 7.0.0.1

Opened: Jun 29, 2020
Severity: 3-Major

Symptoms

After upgrading BIG-IQ from 6.1 or 7.0 to 7.2 build 237 to 8.0, the license might no longer be available.

Impact

License is no longer available.

Conditions

After upgrading BIG-IQ from 6.1 or 7.0 to 8.0 in an Azure environment.

Workaround

Reactivate BIG-IQ with a new license.

Fix Information

None

Behavior Change