Bug ID 925169: BIG-IQ hardware upgrade might fail

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IQ Platform(all modules)

Known Affected Versions:

Fixed In:

Opened: Jul 07, 2020

Severity: 2-Critical


When upgrading BIG-IQ hardware, there is a race condition due to two different services trying to perform disk provisioning that might cause the hardware upgrade to fail.


The BIG-IQ upgrade fails.


Upgrading BIG-IQ hardware.


Install BIG-IQ version 7.1.0.x in a new volume. Select the option to not automatically reboot to the new volume. Mount the new volume using the command: volumeset -f mount {X}. Edit /mnt/X/etc/bigstart/scripts/tokumx as follows: - Add the following line after the existing 'setproperties ${service}' line: waitfor_disk_provisioning ${service} - Replace the existing line 'if [ -f /bin/halid ]; then' with: if false; then Unmount the new volume with the command: volumeset -f umount {X}. Reboot to the new volume.

Fix Information

BIG-IQ hardware upgrades no longer have two different services attempting to perform the disk provisioning.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips