Bug ID 925301: Unable to view Access reports when date/time filter is applied when your computer is set to a non-English language

Last Modified: Jan 17, 2021

Bug Tracker

Affected Product:  See more info
BIG-IQ Access(all modules)

Known Affected Versions:
7.1.0

Fixed In:
7.1.0.1

Opened: Jul 08, 2020
Severity: 3-Major

Symptoms

For BIG-IQ Access dashboards, no data will display when you select the "Before/After/Between" to view reports for a specific date-time range.

Impact

You will be unable to view data for all Access dashboards. The error message "No Data Available" displays.

Conditions

This occurs if you set the language on your computer to anything other than US English.

Workaround

N/A

Fix Information

The Access dashboards now display properly when a date-time filter is applied.

Behavior Change