Bug ID 925469: SubjAltName (SAN) cannot be sent in the Certificate Order Manager for Comodo / Sectigo

Last Modified: Jan 20, 2023

Bug Tracker

Affected Product:  See more info
BIG-IP All(all modules)

Known Affected Versions:
15.1.0,,,,,, 15.1.1, 15.1.2,, 15.1.3,, 15.1.4,, 15.1.5,, 15.1.6,, 15.1.7, 15.1.8,, 16.0.0,, 16.0.1,,, 16.1.0, 16.1.1, 16.1.2,,, 16.1.3,,,

Opened: Jul 08, 2020
Severity: 3-Major


When using the Certificate Order Manager to request new Multi-Domain certificate from the Sectigo Certificate Authority (CA), the request the BIG-IP sends is missing the field 'subjectAltName'.


The BIG-IP system sends a request to the Sectigo CA that is missing the 'subjectAltName' field. That makes Certificate Order Manager not suitable for requesting Multi-Domain certificates.


-- Certificate Order Manager is configured to send requests to the Comodo/Sectigo CA. -- Configure a new key with Subject Alternative Name (SAN).


There is no workaround other than not using Certificate Order Manager for Multi-Domain certificates.

Fix Information


Behavior Change