Bug ID 927621: Upgrading BIG-IQ with Data Collection Devices with minimal downtime (rolling upgrade) returns error

Last Modified: Jul 09, 2021

Bug Tracker

Affected Product:  See more info
BIG-IQ Device(all modules)

Known Affected Versions:
7.0.0,,, 7.1.0,,,, 7.1.6,, 7.1.7,,, 7.1.8,,,,,, 7.1.9,,,

Opened: Jul 15, 2020
Severity: 3-Major


When performing a rolling upgrade of BIG-IQ with DCDs, BIG-IQ returns the following error: "Detected multi-zone environment with insufficient number of DCDs in a single zone"


You are unable to perform a rolling upgrade.


-- 3 or more DCDs across all zones -- 2 or more DCDs in a single zone -- None of the DCDs are in the same zone as the BIG-IQ CM


Change the zone of the BIG-IQ CM device from 'default' to another zone by navigating to System-> This Device -> General Properties -> Edit Impact of workaround: This will restart Elasticsearch and potentially initiate a rediscovery of all shards if a new master is elected.

Fix Information


Behavior Change