Bug ID 927621: Upgrading BIG-IQ with Data Collection Devices with minimal downtime (rolling upgrade) returns error

Last Modified: Jul 09, 2021

Bug Tracker

Affected Product:  See more info
BIG-IQ Device(all modules)

Known Affected Versions:
7.0.0, 7.0.0.1, 7.0.0.2, 7.1.0, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.6, 7.1.6.1, 7.1.7, 7.1.7.1, 7.1.7.2, 7.1.8, 7.1.8.1, 7.1.8.2, 7.1.8.3, 7.1.8.4, 7.1.8.5, 7.1.9, 7.1.9.7, 7.1.9.8, 7.1.9.9

Opened: Jul 15, 2020
Severity: 3-Major

Symptoms

When performing a rolling upgrade of BIG-IQ with DCDs, BIG-IQ returns the following error: "Detected multi-zone environment with insufficient number of DCDs in a single zone"

Impact

You are unable to perform a rolling upgrade.

Conditions

-- 3 or more DCDs across all zones -- 2 or more DCDs in a single zone -- None of the DCDs are in the same zone as the BIG-IQ CM

Workaround

Change the zone of the BIG-IQ CM device from 'default' to another zone by navigating to System-> This Device -> General Properties -> Edit Impact of workaround: This will restart Elasticsearch and potentially initiate a rediscovery of all shards if a new master is elected.

Fix Information

None

Behavior Change