Bug ID 928173: The macOS Edge Client Errors when checking client certificate from Duo Auth

Last Modified: Apr 28, 2025

Affected Product(s):
APM-Clients APM(all modules)

Known Affected Versions:
14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4, 15.1.10.5, 15.1.10.6, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2

Fixed In:
7.1.8.4

Opened: Jul 17, 2020

Severity: 3-Major

Symptoms

The Edge Client for macOS does not properly support the Duo Trusted Endpoints feature when using Client Certificate Authentication. This prevents the client from connecting. It instead displays the 'Your Session has Ended' error.

Impact

APM end users running macOS Edge Client cannot log on when the system is configured with Duo Auth.

Conditions

-- Configure the Network Access resource with DUO authentication. -- APM end user attempts to log on using the macOS Edge Client.

Workaround

None.

Fix Information

The browser (Apple Safari, Mozilla Chrome, Microsoft Internet Explorer) now ignores the errors if a resource on a page is unable to load. The following are some of the errors browsers ignore: -- Failed to load resource: An SSL error has occurred and a secure connection to the server cannot be made. -- Could not connect to server. Fixed the macOS Edge Client's browser instance to be inline with existing Safari browsers on the particular version of macOS.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips