Bug ID 930741: Truncated or incomplete upload of a BIG-IP image causes kernel lockup and reboot

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
13.1.0,,,,,,,,, 13.1.1,,,,, 13.1.3,,,,,, 14.0.0,,,,,, 14.0.1,, 14.1.0,,,,,, 14.1.2,,,,,,,,, 14.1.3, 15.0.0, 15.0.1,,,,, 15.1.0,,,,,, 15.1.1, 16.0.0,, 16.0.1,,

Fixed In:
16.1.0, 15.1.2,,

Opened: Jul 24, 2020
Severity: 3-Major


If there is a truncated BIG-IP software image in /shared/images, a kernel lockup and reboot could occur. One way to have a truncated image in /shared/images is by using iControl/SOAP to upload the image. Using SOAP, the image is uploaded in chunks, so until the last chunk is uploaded, the image is not complete/is truncated.


Traffic disruption caused by the reboot.


-- Truncated BIG-IP image in /shared/images -- Using SOAP to upload the image.


If you are using SOAP to upload BIG-IP software images, upload them to /shared first and then move them to /shared/images.

Fix Information


Behavior Change