Bug ID 941625: BD sometimes encounters errors related to TS cookie building

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP ASM(all modules)

Known Affected Versions:
15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0

Fixed In:
17.0.0, 16.1.1, 15.1.4

Opened: Sep 01, 2020
Severity: 4-Minor

Symptoms

BD sometimes print errors related to TS cookie building when receiving ASM cookies with account_id: -- BEM|ERR |May 19 17:49:55.800|0983|response_header_accumulator.c:0200|Error: CookieMgrBuildCookie failed. ans 1 job 2957561040. -- IO_PLUGIN|ERR |May 19 17:49:55.800|0983|io_plugin.c:3320|TMEVT_RESPONSE: Cannot build a ts cookie.

Impact

The cookie is not built and an error is logged.

Conditions

-- Cookie protection is enabled. -- The BIG-IP software is upgraded from a version that was earlier than 15.1.x.

Workaround

None.

Fix Information

None

Behavior Change