Bug ID 941913: Windows Edge Client does not respond after wake up from sleep

Last Modified: Apr 17, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2

Opened: Sep 02, 2020

Severity: 3-Major

Symptoms

Able to connect to the VPN tunnel but the Microsoft Windows Edge Client application is not responding after wake up.

Impact

Edge Client icon does not respond to clicks.

Conditions

-- Using Windows Edge Client. -- VPN tunnel connected. -- Computer wakes up after being asleep.

Workaround

To restore Edge Client responsiveness, use the Task Manager to end the Edge Client process, and then reopen the Edge Client.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips