Bug ID 941913: Windows Edge Client does not respond after wake up from sleep

Last Modified: Jan 20, 2023

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3

Opened: Sep 02, 2020
Severity: 3-Major

Symptoms

Able to connect to the VPN tunnel but the Microsoft Windows Edge Client application is not responding after wake up.

Impact

Edge Client icon does not respond to clicks.

Conditions

-- Using Windows Edge Client. -- VPN tunnel connected. -- Computer wakes up after being asleep.

Workaround

To restore Edge Client responsiveness, use the Task Manager to end the Edge Client process, and then reopen the Edge Client.

Fix Information

None

Behavior Change