Bug ID 942793: BIG-IP system cannot accept STARTTLS command with trailing white space

Last Modified: Sep 18, 2020

Bug Tracker

Affected Product:  See more info
BIG-IP LTM(all modules)

Known Affected Versions:
14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 16.0.0, 16.0.0.1

Opened: Sep 05, 2020
Severity: 4-Minor

Symptoms

When an SMTPS profile is applied on a virtual server and the SMTP client sends a STARTTLS command containing trailing white space, the BIG-IP system replies with '501 Syntax error'. The command is then forwarded to the pool member, which can result in multiple error messages being sent to the SMTP client.

Impact

The SMTP client is unable to connect to the SMTP server.

Conditions

-- A virtual server is configured with an SMTPS profile. -- The SMTP client sends a STARTTLS command with trailing spaces.

Workaround

Use an SMTP client that does not send a command containing trailing white space.

Fix Information

None

Behavior Change