Bug ID 942953: Keyboard locks during Windows Edge client logon when just a control button is pressed.

Last Modified: Apr 28, 2025

Affected Product(s):
APM-Clients APM(all modules)

Known Affected Versions:
7.1.8.3

Fixed In:
7.2.2, 7.2.1.2, 7.1.9.9, 7.1.8.4

Opened: Sep 07, 2020

Severity: 3-Major

Symptoms

Using APM Edge client version 7210.2020.827.422-5307.0, users on Microsoft Windows cannot type in the login window.

Impact

The Edge Client user is unable to type anything until they press the CTRL button one more time.

Conditions

-- Edge Client for Windows. -- The CTRL key is pressed in the login dialog.

Workaround

The APM end user must press the CTRL button a second time.

Fix Information

The issue is fixed by handling the CTRL key press events so the CTRL pressed status gets cleared up as soon as CTRL button is released.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips