Bug ID 945789: Live update cannot resolve hostname if IPv6 is configured.

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP ASM(all modules)

Known Affected Versions:
15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4

Fixed In:
16.1.0, 15.1.4.1

Opened: Sep 16, 2020
Severity: 3-Major

Symptoms

Live update does not work when BIG-IP DNS is configured to use IPv6.

Impact

-- Unable to install latest updates to signatures. -- Unable to import user-defined signatures.

Conditions

BIG-IP DNS uses IPv6.

Workaround

If possible, use IPv4 for DNS. An alternative workaround could be to configure a working IPv4 address in the "/etc/hosts" file, by issuing the following command from the advanced shell (bash): echo "165.160.15.20 callhome.f5.net" >> /etc/hosts

Fix Information

Replaced deprecated gethostbyname which does not work well with IPv6 with getaddrinfo.

Behavior Change