Bug ID 946185: Unable to view iApp component due to error 'An error has occurred while trying to process your request.'

Last Modified: Jul 23, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade, TMOS(all modules)

Known Affected Versions:
14.1.0,,,,,, 14.1.2,,,,,,,,, 14.1.3,, 14.1.4,,,, 15.0.0, 15.0.1,,,,, 15.1.0,,,,,, 15.1.1, 15.1.2,, 15.1.3,, 16.0.0,, 16.0.1,,, 16.1.0

Opened: Sep 17, 2020
Severity: 3-Major


When accessing the iApp Components tab, the system presents an error similar to the following: An error has occurred while trying to process your request.


Unable to view/modify iApps via GUI iApps :: Application Services : Applications screen.


-- With or without Partitions configured. -- Navigate to GUI iApps :: Application Services : Applications, to view a custom iApp. -- More likely to occur after upgrade.


To reconfigure the iApp, do the following: 1. Navigate to the following location in the GUI: Local Traffic :: Virtual Server List 2. Click the Application Link :: Reconfigure. Note: Although this allows you to reconfigure an iApp, it does not provide access to the iApp application details Components page.

Fix Information


Behavior Change