Bug ID 949105: Error log seen on Category Lookup SNI requests for same connection

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP SWG(all modules)

Known Affected Versions:
13.1.5, 13.1.5.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1

Fixed In:
16.1.0, 15.1.10

Opened: Sep 28, 2020

Severity: 3-Major

Symptoms

Client connections are reset and you see an error in /var/log/apm : "(ERR_NOT_FOUND) Category Lookup failed or a Category Lookup agent is not present in the policy before Response Analytics"

Impact

Connections are reset or they follow the fallback branch for subsequent requests in the same SSL connection

Conditions

-- Category Lookup agent (lookup type SNI) in the per-request policy before Request or Response Analytics agent -- Multiple requests sent in the same SSL connection.

Workaround

None

Fix Information

Fixed an issue with Category Lookup SNI requests for same connection

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips