Bug ID 955389: Dynamic split tunneling for Zoom, Office 365 traffic

Last Modified: Nov 22, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Fixed In:
16.1.0

Opened: Oct 14, 2020
Severity: 3-Major

Symptoms

BIG-IP APM did not support dynamic split tunneling for Zoom and Office 365 traffic. There is no capability to automatically exclude Zoom and Microsoft Office 365 traffic in APM Network Access tunnels.

Impact

The traffic was routed over the tunnel instead of being excluded and passed directly to the public internet.

Conditions

Use network access to exclude traffic for applications.

Workaround

None

Fix Information

BIG-IP APM now provides the ability to create a dynamic address space that contains IPv4, IPv6, and DNS names for Zoom and Microsoft Office 365 applications by using their auto-discovery URL. You can also create custom address space objects by manually adding a static list of addresses for SaaS applications such as Cisco Webex. You can automatically exclude Zoom and Microsoft Office 365 traffic in APM Network Access tunnels with this capability.

Behavior Change